We’ve got you covered…

Support available digitally via chat and WhatsApp 24 hours a day.

Busy day? You can start, pause and resume your chat conversation whenever you want. Our chat window will stay open on your browser for up to 7 days after you start it, so feel free to slip away if you need to. We'll be right here when you get back.

Contacting Us Over The Christmas Period

Our team will be offline to spend the holidays with our loved ones. We’ll be back shortly and ready to support you on your feeding journey.

Elvie Customer Care will be closed on the 24th, 25th and 31st December 2025 as well the 1st and 6th January 2026.

We will respond as soon as we’re back online. Thank you for your understanding, and we look forward to connecting with you soon!

Press Enquiries

For press and influencer enquiries only

Email: elviepress@onewillow.com

Press room ⟶

Customer Care

Support available 24 hours, seven days a week across Chat and WhatsApp. Phone support Mon to Fri 1pm to 11pm GMT.

UK: 0333 234 3436

WhatsApp us on +44 7445866917

Please note above our support centre closure dates over the Christmas holidays.

Support ⟶

Willow Blossom Holdco Limited

9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN

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